Terms of service
Rental Terms & Conditions
Rental Period
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The rental period is as stated on your booking confirmation.
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Late returns will incur a charge of £15 per item, per day.
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All items must be returned on or before the agreed return date, in the same condition in which they were received.
Cancellations
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Cancellations made within 48 hours of the rental start date will be charged 50% of the rental fee.
Use of Items
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Items are rented solely for use in artwork and press shots.
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They may not be lent, transferred, or used for any other projects, purposes, or by third parties without prior written consent.
Care, Damage & Liability
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The renter is fully responsible for the item(s) while in their possession.
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Do not wash, dry-clean, or alter the item(s) unless expressly agreed in advance.
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"Damage" includes but is not limited to: stains, tears, burns, missing parts, or any alterations to the original condition.
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Any required cleaning or repairs upon return may be deducted from the deposit.
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If an item is lost, not returned, or damaged beyond repair, the renter will be charged 2x the RRP/Market Value (as listed in the item description).
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If the deposit covers the full amount, it will be retained.
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If the deposit does not cover the full amount, the renter will be invoiced for the balance.
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Sizing
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It is the renter’s responsibility to confirm sizing before finalizing the booking.
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Refunds will not be issued due to sizing issues.
Return Postage
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All returns must be sent via Royal Mail First Class Tracked & Insured service.
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The renter is responsible for the item(s) until they are safely returned and received into our care.
By making payment, you confirm that you have read, understood, and agreed to these terms.
Please retain a copy of these terms for your record